Protective Services

Town of Olds Protective Services is made up of the following services:

• Municipal Enforcement
• Town of Olds Fire Department
• Olds RCMP
• Emergency Management

When To Call 911?

Call 911 Immediately If:

• There is a threat to life, serious injury, or medical emergency
• You witness a fire, smell smoke or gas, or see a hazardous situation developing
• There is an active crime in progress or a serious safety concern requiring police
• Someone is experiencing symptoms of a stroke, heart attack, or other critical medical condition
• You are unsure but believe the situation could quickly escalate or endanger people

Do NOT Call 911 For:

• Non-emergency facility or maintenance issues (e.g., broken pipes, power outages without risk)
• Minor injuries or illnesses that do not require urgent care
• General inquiries or follow-ups on previous emergency calls
• Bylaw or noise complaints
• To report something after the fact (e.g., vandalism discovered later) — use non-emergency police line

Instead, Contact The Appropriate Number:

• Protective Services (Non-Emergency): 403-556-8880
• Municipal Enforcement Complaint Line: 587-796-1193
• Town Facilities: 403-438-0642
• RCMP (Non-Emergency): 403-556-3323
• Health Link (Medical advice): 811