RCMP

The Town of Olds contracts municipal policing services through the Royal Canadian Mounted Police (RCMP).

For ALL emergencies, call 911

Olds RCMP Detachment

5110 - 65 Avenue

Olds, Alberta T4H 1L8

Non-emergency complaint line:

To report an incident or complaint, call 403-556-3323

General enquiries / information:

Administration Telephone: 403-556-3324
Administration Fax: 403-556-1540
Administration Email: rcmp.koldsadmin-koldsadmin.grc@rcmp-grc.gc.ca

RCMP Policing Priorities Survey, March 2021

Every year the Olds Detachment reaches out to residents and businesses to help determine policing priorities for our Community. Policing priorities ensure that in addition to responding to calls for service, members focus on the policing issues most important to the public.

Read the Survey results here

Olds RCMP - Who do I call? Make the right call.

Emergencies (9-1-1)

Call this number only when urgent police, fire or ambulance is needed (24 Hours).

Olds RCMP Non-Emergency Complaint Line

Phone: 403-556-3323
Call the complaint line 24 hours a day or visit the Olds RCMP detachment office during operating hours (listed above) for non-urgent situations. For example:

Break-ins or thefts where the suspect is gone
Reporting a crime that happened some time ago
Suspicious vehicle, person or activity
Neighbourhood disputes including noise complaints
Non-urgent cases where immediate police attendance is not crucial

Olds RCMP Administration Line

Phone: 403-556-3324
For general inquiries, information requests, investigation inquiries or to speak to members & staff, call between 8:30 am - 4:30 p.m. Monday - Friday (except on statutory holidays). Messages can be left on this line during off hours but will not be heard until next business day.

Crime Stoppers

Phone: 1-800-222-8477 (TIPS)
Call Crime Stoppers or use their online reporting software if you want a confidential means to report anonymously. Crime Stoppers is an independent not-for-profit organization that works with law enforcement agencies.

Chinook Arch Victims Services

Phone: 1-844-828-4133

Website: chinookarchvictimsservices.com
Following a traumatic experience in which you are a victim of a crime, misfortune or tragedy, you may be overwhelmed, confused and distrustful of others. Victim Services can help by providing support, information, referrals and court support as needed.

Police Information & Vulnerable Sector Checks (Criminal Record Checks)

Police Information Checks (PICs) and Vulnerable Sector Checks (VSCs) can be completed at the Olds RCMP detachment as long as you are a resident of the Olds detachment service area.

Many employers and volunteer organizations now require a PIC. People working or volunteering with persons in the vulnerable sector (children, disabled, medical patients, elderly) will need a VSC.

Fees

There is a $40.00 (cash only) fee for any PIC or VSC for employment purposes. If fingerprints are required an additional fee of $50.00 (cash only) is required (see below).

There is no fee for PIC or VSC for volunteer or educational purposes, as long as a letter from the volunteer organization or school requesting the check, is provided.

Requirements

You are required to attend the Olds detachment and fill out the appropriate application form. You will also need to provide 1 piece of government photo ID (driver's license, passport, PAL, etc.) and 1 piece of ID that contains your name and birthdate (birth certificate, Alberta Health Card, etc.). If your ID does not confirm your residency in the Olds detachment area, then proof must also be provided (rental agreement, utility bill, etc.)

How long will it take?

PIC/VSC applications submitted anytime up to Wednesdays - noon will be ready for pick up the next day Thursday. Results will be held for 90 days. If you are required to submit fingerprints, there is an additional wait time, which will vary depending on your individual circumstances. Your PIC/VSC can be picked up at the detachment during front counter hours - 8:30 am - 4:00 pm Monday - Friday (except statutory holidays).

Electronic Fingerprinting

The Olds RCMP does electronic fingerprinting on Tuesdays and Thursdays between 1:00 p.m. and 3:30 p.m. No appointment necessary.

Cash Only Fees

(effective 2019-01-01)

Volunteer (letter from organization required) - $0.00
Paper copy only - $25.00
Adoption - $50.00
Name change requests - $50.00
Employment - Private industry - $50.00
Employment - Provincial - $50.00
Employment - Federal - $0.00
Employment - Canadian police force - $0.00
Employment - Vulnerable Sector verification - $50.00
Pardon Applications - $50.00
Foreign travel, VISAs, US Waiver, Border Crossing - $50.00
Permanent Residence in foreign countries - $50.00
Canadian Citizenship - $0.00

Fingerprints and reports being returned from Ottawa can take anywhere from 2 weeks to 12 weeks, depending on individual circumstances. If a criminal record does exist, a longer waiting time can be expected.

Reporting Motor Vehicle Collisions

If no one is seriously injured and both vehicles are driveable, you do not need police to attend the scene of your collision. You will need to report the collision afterward if there are any minor injuries or damage is more than $2,000.

Call 9-1-1 if there has been a serious injury or fatality, or if the driver involved in the accident appears to be in violation of the Criminal Code (for example, intoxicated).
Call the RCMP complaint line at 403-556-3323 (24 hours) if any vehicle involved in the collision is not driveable or if any driver involved fails to produce registration, insurance or a driver's license.
Call the RCMP complaint line at 403-556-3323 (24 hours) if any vehicle involved in the collision cannot be moved to the side of the road, and its position is likely to cause another collision.
You are not required to call police if the vehicles are driveable and the above factors are not applicable.

Exchange information with other driver

If you have a cell phone, you can use it to take pictures of the other driver's registration, insurance and driver's license instead of writing the information out. If possible, take pictures that show the damage to both vehicles and the location of the collision. Obtain contact information from any persons that may have witnessed the collision.

In Person Report

Report the Collision in Person at the Olds RCMP detachment front counter 5110 - 65th Avenue, Olds, Alberta - 8:30 am - 4:00 pm Monday - Friday (except statutory holidays).

You will be required to fill out a collision report and provide the information you exchanged with the other driver: registration, insurance, and driver's license for all the involved vehicles. You will also need to provide information and photos of the damage on vehicles, witness contacts, as well as the location/address of the collision.

You are responsible for reporting the collision to your insurance company. Filing a police report does not mean your insurance company will be notified.

Reporting a Hit & Run

It is illegal to leave the scene of an accident, and drivers that do so will face charges. If your car has been struck and the driver leaves without making an effort to exchange information with you, report the collision to the police. If possible, record the make, model, and license plate number of the other vehicle - partial license plates are also useful.

Fraud and Scam Information and Resources

Don't fall victim to scams and frauds - Even as current scams get reported, fraudsters continue to come up with new ways to try to scam money from anyone: youth, seniors, business people, singles, widows and widowers, animal lovers, people wanting to help after natural disasters, and people buying and selling items online.

Have you been the victim of a scam or fraud?

If you have NOT lost money but suspect you have been targeted, contact the Canadian Anti-Fraud Centre 1-888-495-8501.
If you receive a suspicious email or telephone call soliciting your financial and/or banking information, DO NOT reply or give any information to them, and advise the bank/agency involved.
If you are a victim of fraud, report to the Olds detachment and provide a statement and any documentation etc.

The best defence is a good offence

Arm yourself and the vulnerable people in your life with preventive tips for dealing with scammers, regardless of which story they're spinning you.

Remember, whether the request is from a legitimate company or a scammer, you have the right to ask as many questions as you need to, and take as much time as you need to, in order to decide if they merit your trust.
Do not give out personal information over the phone or otherwise, unless you were the one to initiate contact and it is an organization you trust.
Ask for written information about the person, business or charity.
Ask for identification and registered charity numbers. Confirm the validity of the information you are given by looking up their phone number and website yourself rather than using the information they offer you.
Do not send any money or pay a fee to claim a prize.
Be suspicious if this is a "today only" offer. If it is truly a legitimate deal, it will be there tomorrow.
Be wary of appeals that tug at your heart strings, especially pleas involving current events.
Treat your personal information with care; do not leave it lying around for others to take. Shred old bills, statements, credit cards, etc.
Rely on established businesses or individuals, whose reliability and credibility can be established through a professional organization such as the Better Business Bureau (BBB) or the Chamber of Commerce.

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